Terms and Conditions

Little Chickie Terms and Conditions
October 2015

1. In General
Little Chickie Limited is a limited company registered in England with company number 8248710, whose registered office is at Haslers, Old Station Road, Loughton, Essex, IG10 4PL (“Little Chickie”). Little Chickie’s VAT number is 200092473. Little Chickie is the trading name of Little Chickie Limited.

Little Chickie owns and operate www.littlechickie.co.uk (“Website”). This document governs your relationship with the Website and with Little Chickie. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service").

By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We may update these Terms of Service from time to time and your use of the Website following such change shall signify your agreement to be bound by the modified Terms of Service. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by Little Chickie. Little Chickie has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. Privacy Policy and Cookie Policy
Our privacy policy, which sets out how we will use your information, can be found at . By using this Website, you agree to be bound by this privacy policy and you consent to the processing described therein and warrant that all data provided by you is true, accurate, current and complete in all respects.

Our cookie policy, which sets out how our Website uses cookies, can be found at

3. Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Little Chickie may report any breach of this provision to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Little Chickie or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Little Chickie and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

5. Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to purchase from Little Chickie you must possess a valid credit or debit card issued by a bank acceptable to us. Little Chickie retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

5(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

5(b) Pricing and Availability
Whilst we try and ensure that all details, stock levels, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we discover an error in stock levels of an item and the item is not available, we will inform you of this as soon as possible and give the option of another item or cancelling your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

5(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

6 Right to Cancel

You have the right to cancel your order under the Consumer Protection (Distance Selling) Regulations 2000, by notifying us that you wish to cancel the order at any time before delivery of your order or within seven working days of receipt of your order. If you are in possession of the goods, you must send them back to us at the address set out on our ‘Contact Us’ page at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

7. Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Little Chickie and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity (including without limitation regarding merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill or non-infringement) and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Little Chickie's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

8. Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

9. Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Little Chickie and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Little Chickie.

10. Indemnity
You agree to indemnify, defend and hold harmless Little Chickie, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

11. Variation
Little Chickie shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website and/or these Terms.

12. Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

13. Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments on enquiries@littlechickie.co.uk.

14. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

15. Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Little Chickie. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Little Chickie.

16. No Employment, Agency, Joint Venture or Partnership

You acknowledge and agree that no employment, agency, joint venture or partnership will arise between you and Little Chickie as a result of these Terms of Service or you use of the Site. You shall not hold yourself out as an employee, agent or representative of Little Chickie. We shall not be liable for any acts, omissions or representations you make in relation to Little Chickie or the Site.

17. Notices

All notices you send us must be sent to Little Chickie’s registered office address. We may give notice to you at either the email or postal address you provide to us when making a purchase.

18. Governing Law
These terms and any dispute, proceedings or claims arising out of or in any way relating to them (including any non-contractual disputes or claims shall be governed by and construed in accordance with English law. The Courts of England are to have exclusive jurisdiction for the purpose of hearing and determining any proceedings and/or to settle any disputes arising out of or in anyway relating to these terms.

×